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Services

Hire an AI operator, not a slide deck.

Melbourne-based principal, Australian-hosted infrastructure, transparent rates from A$8,000. SyncBricks Technologies delivers Agents as a Service (AaaS), 65+ production-ready agents, fractional CIO / CAIO leadership, and custom MCP server builds. Hourly consulting: A$200 + GST.

Six capabilities, one delivery model.

Every engagement draws from the same foundation: productised agents, transparent pricing, and a 5-phase implementation framework.

  • AI Agent Deployment & Managed Operations

    65+ standardised agents, production-proven, ready to deploy.

    Deploy from a portfolio of 65+ pre-built AI agents across Finance, HR, Sales & CX, Supply Chain, IT Operations, and Marketing. All agents run on Australian infrastructure with 99.9% uptime.

    • Finance, OCR invoice extraction, bank reconciliation, credit/debit matching, financial reporting.
    • HR, Resume parsing, onboarding, payroll automation, recruitment.
    • Sales & CX, Lead qualification, CRM automation, email sequencing, call handling.
    • Supply Chain, Procurement workflows, inventory management.
    • IT Operations, Ticket triaging, backup automation, Slack/Teams bots, auto-remediation.
    • Marketing, Social media automation, campaign management, content syndication.
  • AI Voice Agents, Inbound & Outbound Calls

    Answer every call, make every follow-up. 24/7, on Australian numbers.

    Custom AI voice agents that answer inbound calls, run outbound campaigns, book appointments straight into your calendar, and hand hot leads to a human. Built on VAPI and Twilio, deployed to your infrastructure, wired into your existing CRM, calendar, and helpdesk.

    • Inbound, 24/7 reception, FAQ handling, appointment booking, after-hours capture, intelligent call routing.
    • Outbound, lead qualification campaigns, appointment reminders, payment follow-up, re-engagement calls.
    • Industries, clinics (dental, physio, GP), trades, real estate, legal, e-commerce support, professional services.
    • Integrations, HubSpot, Salesforce, GoHighLevel, Calendly, Google Calendar, Outlook, Slack, Zapier, n8n.
    • Governance, Australian phone numbers, call recording with consent, full transcripts, escalation rules.
    VAPITwilioElevenLabsDeepgramClaudeOpenAIn8nHubSpotCalendly
  • AI & Automation Consulting

    From maturity assessment to production AI, end-to-end.

    Strategy, architecture, and build, including AI maturity assessment, RPA and low-code automation, generative and predictive AI, and integration with existing ERP, CRM, HR, and finance systems.

    n8nPower AutomateMakeZapierChatGPTClaudeGeminiPineconeQdrantWeaviate
  • CIO as a Service (CIOaaS)

    Technology leadership without the full-time hire.

    Virtual, fractional, or project-based CIO leadership. Covers IT strategy, governance (ISO, GDPR), cybersecurity leadership, cloud optimisation, ERP/CRM management, ITIL v4 operations, and vendor/budget management.

    • Virtual CIO (vCIO), ongoing strategic advisory.
    • Fractional CIO (fCIO), part-time executive leadership.
    • Project-based, scoped engagement for specific initiatives.
  • Digital Transformation Strategy

    Culture, politics, behaviours, beyond People-Process-Technology.

    Digital maturity assessment, innovation roadmaps, future operating model design, change-leadership programs, executive digital-readiness coaching, and cross-functional champion training.

  • ERP & Business Systems Consulting

    End-to-end ERP across Tier 1, Tier 2, and open source.

    Needs analysis, business-process re-engineering, implementation leadership (agile/waterfall/hybrid), custom module design, API integrations, UAT, and post-go-live optimisation, across SAP, Oracle, Dynamics, NetSuite, Infor, Epicor, ERPNext, and Odoo.

    • Tier 1, SAP, Oracle EBS/Fusion, Microsoft Dynamics.
    • Tier 2, Sage X3, NetSuite, Infor, Epicor.
    • Tier 3 / open source, ERPNext, Odoo, custom-built.
  • Cloud & Enterprise Architecture

    40% operating cost reduction on proven migrations.

    Cloud migration planning and execution (AWS, Azure, GCP, OCI, private/hybrid), HA and DR, DevOps and CI/CD integration, cloud cost optimisation, and architecture blueprints with governance and documentation.

Transparent tiers. No surprise invoices.

Start with process discovery, scale as agents prove out, flip to enterprise when you need dedicated capacity.

Process Discovery

A$8,000

2–4 week audit. Process mapping, AI opportunity scoring, prioritised roadmap.

Enterprise

Custom

Unlimited agents, dedicated team, on-premises deployment option.

Hourly Consulting

A$200 + GST/hr

Ad hoc consulting, advisory, and troubleshooting.

Our proven 5-phase approach.

Supports both human-in-the-loop and fully autonomous automation.

  1. 01

    Discover

    Map processes, score for automation potential, identify quick wins.

  2. 02

    Design

    Architect agents, define workflows, plan integrations.

  3. 03

    Develop

    Build, test, validate with stakeholders.

  4. 04

    Deploy

    Production rollout with monitoring and human-in-the-loop where needed.

  5. 05

    Scale

    Expand across departments, optimise, add new use cases.

Production-proven, Australian-hosted.

  • 65+ ready-to-deploy AI agents, production-proven, not vapourware.
  • Melbourne-based, Australian-hosted, your data stays in Australia (Sydney, AWS ap-southeast-2).
  • 300% ROI demonstrated on transformation investments.
  • 35% cost reduction achieved across client operations.
  • 25+ years of enterprise IT leadership behind every engagement.
  • Official n8n Ambassador, one of a small cohort globally, direct signal on automation and agent orchestration.
  • 100% ERP success rate, we understand business, not just technology.

Three pieces drawn from real engagements that answer the questions most buyers ask before they reach out.

Start with a discovery call.

30-minute consultation. No slides. We will talk about the work, the numbers, and what a 2–4 week process-discovery engagement would look like for you.