SyncBricks Technologies (founder) · Founder & CEO · 2021 – present · Melbourne, Australia

Case study

SyncBricks, Agents as a Service (AaaS) for Enterprise

An AI-first Agents as a Service (AaaS) platform delivering 65+ production-ready AI agents on Australian infrastructure. Subscribe, deploy, and scale, no in-house AI team required.

Standardised agents
65+
Cost reduction
35%
ROI demonstrated
300%
Uptime
99.9%

Technologies

  • AaaS
  • AI agents
  • n8n
  • LLMs
  • MCP
  • Managed services
The challenge

What we were actually solving.

  • Most organisations want AI but have no internal AI expertise.
  • Unclear ROI, they cannot identify which processes to automate first.
  • High implementation risk, custom AI projects are expensive and often fail.
  • Even successful deployments degrade without managed operations.
Approach

How we worked the problem.

  1. Phase 01

    Agents as a Service (AaaS), the productised model

    Instead of one-off custom AI builds, 65+ standardised AI agents are productised across Finance, HR, Sales & CX, Supply Chain, and Communications/IT. Each agent is production-proven, subscription-priced, and works independently alongside employees rather than only assisting.

  2. Phase 02

    Transparent service tiers

    Process Discovery (A$8,000 one-off) · Scale (A$20,000/month) · Enterprise (custom) · Hourly consulting (A$200 + GST). Clear scope, no surprise invoicing.

  3. Phase 03

    5-phase implementation framework

    Discover → Design → Develop → Deploy → Scale. Supports both human-in-the-loop and fully autonomous automation.

  4. Phase 04

    Australian infrastructure

    All agents run on Australian-hosted, secure, compliant infrastructure. Your data stays in Australia.

Solution

What shipped, and what it does.

  • Finance (13 agents), OCR invoice extraction, bank reconciliation, credit-debit matching.
  • HR (10 agents), Resume parsing, onboarding, payroll automation, recruitment.
  • Sales & CX (11 agents), Lead qualification, CRM automation, email sequencing, inquiry handling.
  • Supply Chain (8 agents), Procurement workflows, inventory management.
  • Communications & IT (23 agents), Ticket triaging, backup automation, Slack/Teams bots, auto-remediation.
  • "Wendy" (SB-WEB-001), 24/7 web development agent, 98% accuracy, 90+ Lighthouse scores.
Results

The numbers.

65+
Standardised AI agents
250+
Processes mapped
35%
Cost reduction
300%
ROI demonstrated
99.9%
Uptime
98%
Agent accuracy
Key takeaways

What transfers to your situation.

  1. Agents as a Service (AaaS) is the unlock. Standardised, subscription-priced agents close sales cycles that custom work cannot.
  2. Transparent pricing disarms procurement, A$8k/A$20k/custom beats "it depends".
  3. Managed operations is the moat, deployment alone is not a business; continuous optimisation is.
  4. Keep the data in-country, "Australian infrastructure" is not marketing, it is a procurement checkbox.
Technical stack

What was under the hood.

Delivery model
Agents as a Service (AaaS), subscription + managed ops
Workflow automation
n8n (self-hosted, open source)
Models
OpenAI, Anthropic Claude, Ollama, Mistral
Vector DBs
Pinecone, FAISS, Qdrant, Weaviate
Orchestration
LangChain, MCP servers, RAG pipelines
Hosting
Australian-hosted, secure, compliant

Looking to do this in your business?

Agents as a Service (AaaS), full catalogue

Subscribe to the same 65+ standardised agents that power SyncBricks. Process Discovery from A$8,000, Scale from A$20,000/mo, Enterprise custom-scoped.

See the service
Your engagement

Could this work for you?

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